A People-Centred Alberta Healthcare System

The World Health Organization has defined people-centred care as:

“an approach to care that consciously adopts the perspectives of individuals, caregivers, families and communities as participants in, and beneficiaries of, trusted health systems that are organized around the comprehensive needs of people rather than individual diseases.”

So what does this mean to Albertans? What is the current experience for Albertans using the healthcare system, and what would a more people-centred system look like? To begin to answer this question we hosted a number of community meetings across the province over the past year, speaking with over 150 Albertans about what matters to them regarding their health, safety, and care within our healthcare system. To date, five essential elements of a people-centred system have been identified:

  1. Easy to navigate
  2. Integrated and consistent
  3. Convenient, user-friendly
  4. Information is accessible
  5. People’s insights, knowledge, and humanity are valued

A People-Centred Alberta Healthcare System” is a living document that will continue to grow and evolve as more people across Alberta become engaged in these conversations. Please take some time to read through this statement and reflect on whether we have captured the things that are important to you, your family, and your friends. Do you see any essential elements of a people-centred healthcare system that are missing? Are there elements here that you feel should not be here? If you have stories that illustrate key elements of a people-centred system we would love to hear them.

Have feedback or stories to share? Please use the comment box below or email us at info@imaginecitizens.ca