HQCA Launches new online interactive tool

IMAGINE is committed to gathering information and experiences from a variety of sources and sharing that information with Albertans so we can all make informed decisions. Shared knowledge leads to improved patient experience and outcomes and helps us be active partners in our own care. This week the Health Quality Council of Alberta launched the FOCUS (Fostering Open Conversations that Unleash Solutions) online tool aligns with this commitment and gives Albertans access to valuable information.

Transparency is essential in inspiring trust and confidence in our health system. The kind of information that is presented on the HQCA site triggers questions and conversations that can lead to quality improvements and a better healthcare system in Alberta. The FOCUS site presents information in a clear and concise format and allows the user to explore 18 different measures related to patient experience in Alberta’s Emergency Departments. The information will be updated every four months and allows the user to see trends over time.

HQCA chose emergency departments as the first focus area because they are often considered to be the “ ‘canary in the coal mine’ and can be a indicator for what’s happening in the broader healthcare system.” We are excited to hear that the FOCUS online tool will expand to other areas of the health system.