Welcome to Healthcare 101 (HC101)

This information series will help people who live in Alberta to understand our health-care system. The idea for the series came from Albertans, patients and family members who partner with health-care providers and want to feel more prepared when deciding to be a volunteer working to improve the health system.

The first module will help you learn about different health-care features.

Free online information will help you learn about what Albertans have said is important. Interested volunteers are helping to create these modules. Here are the four themes:

Module 1: Healthcare Basics for Albertans – This module will put a complex group of organizations into perspective so you can see your place within our system. It will help you learn about various health-care features so you can talk about your own health better. Get started now.

Module 2: Finding My Way – How to navigate the health system to find what you need.

Module 3: Being my own advocate – Speaking up for your own health care and how you experience healthcare.

Module 4: My rights – Knowing your healthcare rights and learning what you are responsible for.

What are the Benefits of Healthcare 101?

  • Prepares you to experience the health-care system.
  • Helps you to understand and take an active role with the health-care system.
  • Provides education and information that meets your needs as an Albertan.

Why Healthcare 101?

Citizens’ advice on building the first Healthcare 101 module:

From a person who’s been homeless:

Start with being VERY careful about your language on the website and be caring. Speak to us right up front and SHOW us that you care.”

From a healthcare provider:

“I think that if more people understood how Alberta Health Services fits in with the provincial government, they would have an understanding of the immense pressures we are facing and better allow the public to give their views.”

From someone who’s  experienced  poverty:   

“Every patient needs to be an expert in their own health.”

People who responded on social media to help create the content for Healthcare 101 explain why they’re interested in helping the project:

 “As someone who has a chronic illness and has experienced the health system through many clinics, I bring a unique perspective as a young adult but also want the public to understand the complexity of our health system.“

“As a caregiver of a patient with incurable cancer, I was immersed in the Alberta Healthcare System and decided that I needed to give back but also contribute my thoughts and experiences, so that perhaps things might be better for patients and their families in the future.”